Description
Terms:
. Linux and firmware changes are made only when applicable and possible to perform.
. This support package does not guarantee that a specific unit will be repaired if needed.
. This support package is for our best effort and does not extend or confer any warranty to the equipment or its programming.
. No special programming, addition, or modification is performed during this intervention.
. This support package is for a 2-hour allocation, by appointment during MCDI office hours.
. This support package requires a connection to a computer on the same network as your DT42, with access to tools like TeamViewer or AnyDesk (latest versions).
. Intervention time can be used in increments of 15 minutes.
. Does not include network consulting, configuration, or troubleshooting of third-party equipmentnot.
. It does not include the rental of backup equipment while the DT42 is being shipped to MCDI, so we recommend having a backup receiver.
. Price is in US dollars (USD), non-refundable.
N.B. This support package does not constitute a warranty extension of the DT42.
