Montréal Canada:
MCDI SECURITY PRODUCTS INC.
6556 boul. MONK
Montréal QC CANADA H4E 3J1
Phone:
English/Français: +514-481-1067
En español: +514-487-0441
Skype: mcdi-hq
securithor@mcdi.com
support@mcdi.com
MEXICO/LATAM
En Durango:
Ventas: +52 618 170 8885
ventas@mcdi.com
Soporte Tecnico en español: soporte@mcdi.com
PORTUGUÊS
All português speaking countries:
SANCO PVT
+351 223 710
sanco@sanco.pt
After 28 years of making PSTN alarm receivers, MCDI is announcing the End of Life for the last strictly PSTN Decrypta 4 and Exprecium d. The decline of the market for PSTN receiver is one reason to stop this production. The other is the absence of signal integrity we experience worldwide. Nowadays, telephone companies are […]
MCDI is moving to a new building on April 20th 2022. Our repair services will be off from April 16th to May 2nd 2022. Please note our new address and ensure all your shipments such as parts and repairs are addressed to: MCDI Security Products Inc. 6556 Boul. Monk Montréal QC H4E 3J1 CANADA Still […]
MCDI developed an Ajax plugin for two-way integration for the SECURITHOR Alarm Response Software. MCDI, combined Ajax Translator and Enterprise API to deliver a dedicated plugin that manages security and monitors Ajax systems‘ alarms, including visual verification of alarms, security mode switching and relay control. The Ajax plugin has permanent licenses and is free-of-charge for […]
MONTREAL: 8-18 EDT/EST
MEXICO: 9-18 CDT
Support contract holders with extended or 24H coverage receive dedicate phone number and emails for outside business hours.
Contact MCDI securithor@mcdi.com to know more about support coverage options:
Business hours / Extended 8-22H / 24H
End of Life for Exprecium d and Decrypta 4
After 28 years of making PSTN alarm receivers, MCDI is announcing the End of Life for the last strictly PSTN Decrypta 4 and Exprecium d. The decline of the market for PSTN receiver is one reason to stop this production. The other is the absence of signal integrity we experience worldwide. Nowadays, telephone companies are […]
MCDI is moving in April
MCDI is moving to a new building on April 20th 2022. Our repair services will be off from April 16th to May 2nd 2022. Please note our new address and ensure all your shipments such as parts and repairs are addressed to: MCDI Security Products Inc. 6556 Boul. Monk Montréal QC H4E 3J1 CANADA Still […]
MCDI-AJAX Cooperation
MCDI developed an Ajax plugin for two-way integration for the SECURITHOR Alarm Response Software. MCDI, combined Ajax Translator and Enterprise API to deliver a dedicated plugin that manages security and monitors Ajax systems‘ alarms, including visual verification of alarms, security mode switching and relay control. The Ajax plugin has permanent licenses and is free-of-charge for […]
Still available during COVID-19 confinement!
We are following the Quebec Government lockdown with everybody working from home until April 7th. All support and sales services are at 100% availability. Best way to reach us for the next 3 weeks is by email: securithor@mcdi.com or skype: mcdi-hq. Exceptionally until April 7th, we have extended hours for those who already have a […]
Skipping Las Vegas!
ISC West announced this week they were postponing the show to July. We can only applaud given the current situation. But the Vegas show was an important opportunity to meet customer and friends from around the world. We are working on replacing all the show meetings with online meetings. Let us know by email securithor@mcdi.com […]
More compatibility for DT42 ip receivers
Big week for DT42. We confirmed support for several manufacturers for our IP receivers. We tested with with INIM for SmarLiving and Prime models. More testing with STRATEL our SEA Distributor for: .SECOLINK Pas816, LAN800 Module, GSV5, GSV6U gprs module, SUPA L16 (lan) .OPTEX GENIO ST/GENIO Advance Panel That brings the total of confirmed brands and […]
It’s time to say goodbye to an old friend
It’s time to say goodbye to an old friend, Securithor v1. We launched V1 over 10 years ago. While v1 had thousands of users at the height of v1, most of them elected to upgrade to Securithor v2 during the last 5 years. Microsoft is also announcing the discontinuation of support for windows 7, the […]
Update 2.1.7 rolling out
SECURITHOR 2.1.7 will start rolling out April 2nd with more than 40 new features and enhancements. You can get this important update as part of your support plan. Contact us to make an appointment as updates are performed by the MCDI Support staff. Maintenance of your SECURITHOR database is done at the same time. You can […]