3 ways to use SECURITHOR over the web:

Weboperator for installers, dealers, staff

WAM For Subscribers

STM For Supervisors

Android_WAM_hand

SECURITHOR handles Web Access for subscribers, staff, salesmen or installers.
Select which services you want to deliver to your subscribers.

Staff can check on the operation with STM. This mobile web viewer gives you some of SECURITHOR metric right into smart phones or tablets. You know right away the traffic level of the last 24 Hours, the number of emails and ams as well as which operators are connected at the moment. A simplified traffic windows give you the last events right away and lets you scroll down in time.

Installers can use the WEBOPERATOR to access accounts they are working on. They can put an account in test mode for a limited time to check their installation without bothering operators. The normal status is restored automatically after tests are concluded. Installers only have access to their own accounts. You can set their permission levels to prevent them from making changes to the accounts information.

Salesmen and resellers can use WEBOPERATOR to fill accounts directly with customer while on site. All they need is internet access, from a laptop or a tablet such as an iPad. All access rights can be limited for them and they can be prevented from looking at accounts they do not own.

Major customers with multiple accounts can either have a group access from WAM or a more complete access to their accounts using WEBOPERATOR. They can be prevented from looking at other accounts and their access level can be limited.

Subscribers have their own tool: WAM. The Web Access Module allows subscribers to view their account info, alarm history, service orders and armed/disarmed status from their PC, tablets or smartphones. The Web  Access Module is on a dedicated web server so request from subscribers are never made directly to your SECURITHOR for enhanced security and performance. Inquire to MCDI staff about the various Web Hosting possibilities for WAM.

WAM, the Web Access Module

MCDI developed WAM for SECURITHOR to sustain traffic from thousands of subscribers.

Subscribers consult data on the WAM server which is separated from SECURITHOR. This web server can handle request from thousands of subscribers each looking to info such as ‘Is my system Armed or Disarmed?’.  This effectively shield your SECURITHOR because NO access is made directly to SECURITHOR by subscribers.

WAM offers many features to your subscribers. They can view their alarm history, check the armed or disarmed status of their alarm systems, find when is the next scheduled opening/closing of their alarm system, view Service Orders pending/completed and even write a service request. WAM is sure to add value to your Monitoring Central and distinguish it from competition.

POWERED BY PostgreSQL

While designing SECURITHOR and WAM we  selected PostgreSQL. PostgreSQL was our choice for WAM version 1. Many of the WAM v1 are still running uninterrupted, yes 100% uptime,  after 2 years or operation.

PostgreSQL is perfect for the job with many replication possibilities. PostgreSQL is fast, effective and stable when responding to surge from your subscribers.  SQL respects the 5 S we are looking for: Strength, Stability, Scalability, Security and Speed. 

PostgreSQL is fast, able to handle big data and it’s open source. Choosing PostgreSQL keeps acquisition costs down because you don’t have to purchase a pricy SQL license on top of your CMS software.  PostgreSQL runs on all major operating systems including Windows, Linux, Unix and Mac OS X.

WAM with your image.

WAM is designed to reflect your Central Station identification. Starting by your logo, your name and your content.

It’s made to allow easy changes to news, about us, locations and help pages by just uploading a text file. It’s easy to make changes to the web pages.

Twitter, Facebook icons are all linked to your own accounts if you want to use them.

PDF reports made by subscribers bear your name and a watermark of your logo.

Support for personalization of your WAM is included when we set it up and you can maintain all the new sections without being an expert in web design. It’s easily done by simply uploading text files.

Browser or Smartphone

WAM is supplied with 2 web page sets. One for regular browsers and one for smartphones. Subscribers can switch from one to the other easily. Content differs slightly to accommodate smaller phone displays.

Smartphone interface is completely web based. Easy to iconize in iPhone home page or Android. Yet does not require subscribers to go through app download and support.

Interface of smartphones is especially made with on the go navigation in mind. Simple and easy to grasp big icons make it attractive and easy to use.

WAM = back up

WAM also doubles as a remote backup solution. WAM is using a replication of SECURITHOR. It’s a complete database updated on the fly by your SECURITHOR. MCDI can bring it back to  SECURITHOR in case of emergency such as hard disk crash. We can restart your operation in no time. WAM service also includes a 3rd tier backup on separate server to keep a time delay archive. This complete worry free solution adds to the automatic backup tool available locally from every SECURITHOR.

MCDI also offers a full backup emergency recovery service using our web servers. We can load these database on a High performance server and you can connect workstations directly while your Central is in recovery mode. Contact SECURITHOR staff to know more about emergency recovery and how to be ready.

Premium version

Check with MCDI about Premium versions. All SECURITHOR premium packages include a free installation of WAM service without installation fee.
This is the worry free Web solution completely handled by MCDI. Service is sized according to number of accounts which is a good determinant of service load.

MCDI uses OVH as a web hosting provider. OVH is the #3 hosting provider in the world and in our opinion #1 for hardware, uptime and service.

WAM service

MCDI can handle all web hosting matters for your WAM. The web hosting is scaled according to number of accounts in your SECURITHOR. Service includes all: WAM license, bandwidth on server side, Support for WAM, 3 tier backup. All inclusive for a monthly hosting fee.

This is the worry free solution completely handled by MCDI using our servers at OVH . OVH is the #3 hosting provider in the world and in our opinion #1 for hardware, uptime and service.

WAM server

Instead of having web hosting handled by MCDI you can purchase WAM license as a one time fee and run on your own compatible web server. MCDI will install Lighttpd, PHP, PostgreSQL, OpenVPN on your server. This solution does not require monthly service fee

You can select your server size and provider. MCDI will install on CentOS 6, Ubuntu, Xen server 6.2 or Windows IIS.  MCDI recommends  OVH as a web hosting provider. We have many servers at OVH with uptime of 99.99%

WEBOPERATOR

Webop is for the Central’s staff and all that gravitate around it: installers, resellers, salesmen, admin staff. Weboperator is different from WAM which is for subscribers and uses a dedicated Web Server.

Webop gives access to accounts at various levels. You assign permission level like you do for an operator. You decide if an installer can modify an account and to which extend. For enhanced security there is NO alarm processing through Weboperator. Read one for more details.

WEBOPERATOR is made to extend SECURITHOR great features to all that make your Central station work. Salesmen and Resellers that go get you subscribers, Installers that go in to subscriber homes and businesses. They all can get access to SECURITHOR from the outside, through the web.

They can create accounts directly at sales stand or in subscriber homes. They can personalize accounts and features directly with subscribers and even show them SECURITHOR livewhat SECURITHOR can do for them with a APS Panic button for Android and iphone.

With Weboperator you can extend your admin staff ability to modify accounts without having to install another workstations in the network.

This feature can also extend to Major accounts. You can offer enhanced access to major customers who have many accounts with your Centrals. For example principal of a Chain store with many accounts with your Central can review all his accounts and you decided if you let him make minor changes like changing store manager and contact list.

Weboperator is doing all this in one great tool. Not 4 different ones. Weboperator is sold per connection. There is not limit to the number of people you grant access.  You just select the number of simultaneous connections you need.

SECURITHOR’S Weboperator uses Windows IIS as a web server. IIS is distributed with every windows  7, 8 pro and ultimate and with Server 2008 and 2012.  versions.  MCDI enables Windows IIS when installing STM or Weboperator. For low to moderate use it can be used from the same machine handling SECURITHOR database. Higher traffic may be handled by a dedicated machine.

Controlled Access

Not anyone can use Weboperator. It’s restricted to the ones you allow and even then, they are only allowed to view accounts for which you give them permission.

There’s a special provision for Dealers and Installers: they can be restricted to group of accounts you create for them. If you do business with dealers or installers that are not your staff, they will not even see traffic for other accounts. It’s easy in SECURITHOR V2 by simply creating a group for each. This will restrict accounts they can see in both WAM and Weboperator. The same grouping arrangements can be used to restrict multiple account holders to the want they own.

Permission levels are the same as the one you will find in SECURITHOR’s operator management. You can prevent anyone from creating, deleting accounts. Or even prevent web operators to use some features such as schedules or make changes to contact lists

STM MOBILE WEB VIEWER

STM is a simple yet effective tool geared toward CMS Supervisors and Owners on the go. It works from a regular PC, from a tablet or from a smart phone.

The 3 tabs give you key on the spot information about the Central: Alarms/emails/sms during the last 24h, which operators are connected, and traffic. All of which are real time.

Several metrics also available such as uptime, number of active alarms, number of alarms in pending/followup, emails and SMS in queue.

Complete Traffic in descending order with endless paging. You can get back in time by simply scrolling down.

STM is intended for the Central’s supervisors. It uses Windows’ own IIS web server found in any Windows Pro or Ultimate. MCDI sets IIS when we install STM or Weboperator.

No need for external web hosting and technical requirements are fairly low as STM does not demand a lot of bandwidth.  No app download required as STM is web based. STM is compatible with modern browsers and works on PC, iPad and Android tablets and iPhone and Android smart phones.

    There is so much more in SECURITHOR. Check the features page for both the Single station and Network versions.
    You can download a demo or check the Youtube videos for a comprehensive walk through of SECURITHOR

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