MCDI Security Products Inc. 6556 boul. MONK Montréal QC H4E 3J1 English/French: +514.481.1067 En español: +514.487.0441 Per appointment: Pashto and Cantonese
We are present in South America since 1994. Our Guadalajara office handles sales and support for all Spanish speaking countries. En español: Montréal: +514.487.0441 Guadalajara: +33 3615 3811 firstname.lastname@example.org@mcdi.com
Reach us by Skype mcdi-hq for a chat
Our sales staff knows SECURITHOR and participated actively in the design. They are your entry point at MCDI and can guide you to decide which of the SECURITHOR options are right for you. Many features such as Web Access Module or Virtual Panic Buttons require prior set-up. MCDI Sales support team can arrange a private demo for you.
At MCDI most support issues are handled directly by developers. Not by a phone operators or by a ticket system. They are the very ones that made your SECURITHOR and nobody knows it better. With evolving technology you can count on them to keep your SECURITHOR updated. Contact support directly from our main phone number during business hours or email@example.com. This email is always redirected to 3 persons to insure a fast reply.
You need SECURITHOR to showcase your product name and company name instead? Yes we can. Contact our marketing team to make arrangements. We also offer personalization services for our Android and iPhone Panic Button apps.
You have a special project that might need custom programming? We do this. SECURITHOR platform is flexible enough and SQL performances allows SECURITHOR developers to meet your needs. No matter if it’s a simple feature to add or a complex server closer, contact us to discuss your requirements.
Distributors around the world
Contact our sales staff. In some countries we sell directly. For others we will put you in contact with our distributors.
We are great at what we do
We concentrate on what we do best: Alarm receivers and Monitoring Software. It’s not a hobby or a passing thing. We are doing it since 1994 and continue at our Montreal offices under our original management. Many thousands of installation later we are still doing it and we still talk to original customers. Several distributors are partners since the start. Stratelfrom Malaysia, Syscom from Mexico, Fiesa from Argentina have been partners with MCDI for nearly 20 years. MCDI regularly exchange with industry leaders to make partnerships, especially in the field of IP receiving and video integration.
MANY FORMS: select one to get a direct access to trial download, request a sales call back or make a support request.
Use this form to request a call back from our sales team in English, Español, French or Português.
Sales Call back
If you want to log a support issue that is not urgent, use this contact form. If urgent contact us by phone. During business hours it is typically addressed within two hours. After hours support is reserved to support contract holders who receive a dedicated fast access. Do fill the form anyway if you do not have a support contract. We will answer asap or at opening of business.
Use this registration form to download a 30 days trial of SECURITHOR. This is a complete version which can be converted in a full license by MCDI. Some features such as Web Access and Panic Buttons for Smartphones require advance configuration. Our sales department will showcase them for you.
download a trial of SECURITHOR
Our price quotation form is available 24 hours. Do tell us more about your needs and we will return a written quotation. If you are not sure about the configuration, no problem. Do they us and we will guide you through the possibilities. Quotation can include Alarm Receivers as well.
MCDI is moving to a new building on April 20th 2022. Our repair services will be off from April 16th to May 2nd 2022. Please note our new address and ensure all your shipments such as parts and repairs are addressed to: MCDI Security Products Inc. 6556 Boul. Monk Montréal QC H4E 3J1 CANADA Still […]
MCDI developed an Ajax plugin for two-way integration for the SECURITHOR Alarm Response Software. MCDI, combined Ajax Translator and Enterprise API to deliver a dedicated plugin that manages security and monitors Ajax systems‘ alarms, including visual verification of alarms, security mode switching and relay control. The Ajax plugin has permanent licenses and is free-of-charge for […]
We are following the Quebec Government lockdown with everybody working from home until April 7th. All support and sales services are at 100% availability. Best way to reach us for the next 3 weeks is by email: firstname.lastname@example.org or skype: mcdi-hq. Exceptionally until April 7th, we have extended hours for those who already have a […]
MONTREAL: 8-18 EDT/EST
MEXICO: 9-18 CDT
Support contract holders with extended or 24H coverage receive dedicate phone number and emails for outside business hours.
Contact MCDI email@example.com to know more about support coverage options:
Business hours / Extended 8-22H / 24H