Email and SMS are sent automatically when receiving an alarm signal. Set them per account and per alarm code
SCALABLESECURITHOR is built to follow your CMS, not the other way around. Start with the number of stations you need 1,2,3… and add more stations when you need them. You can plan your network installation ahead and spend only when you need it. Scalability also means you can jump from Single Station to Network Operation easily. It also means you can add modules such as Weboperator or Web Access for your subscribers when you need them. Redundancy options such as Live Back-up can be added to your operation. Remote Operation Center (recovery center) and remote back-up are all options that MCDI can set for you.
EASY INSTALLATION With more than 5000 installations, MCDI products have proved to be easy to install and use. Our SECURITHOR ST1 single station version is made to install by simply following the installer’s instruction. Our engineers rarely travel to a site because even complex installations can be made with the help of our local dealers or by a local technician with general knowledge of computers and network. MCDI usually installs the base configuration ST1 under one hour using remote access tools. With a walk through training you are ready to run SECURITHOR in no time.
CHOICE OF OS SECURITHOR server is made for Windows 7, 8 or Server 2008, 2012. As SECURITHOR is made to run with PostgreSQL and is not using Windows’ services, a regular OS is enough for minimum to medium traffic operation thus reducing acquisition costs tremendously. High traffic or multi-site operations can benefit from a Server OS. Some of SECURITHOR modules can be hosted on Linux.
POWERED BY PostgreSQL In designing SECURITHOR, we selected PostgreSQL for the database. SQL respects the 5 S we are looking for: Strength, Stability, Scalability, Security and Speed. MCDI chose PostgreSQL. PostgreSQL is fast, able to handle big data and it’s open source. Being open source means there is no acquisition cost yet there’s a large community of developers to enhance and support it. Choosing PostgreSQL helps keep acquisition costs down because you don’t have to purchase a pricy SQL license on top of your CMS software. PostgreSQL is an open-source object-relational database system that runs on all major operating systems including Windows, Linux, Unix and Mac OS X.
ALARM ROUTING TO OPERATORS BY SKILLSET Alarm distribution can be automatic based on filters. Direct alarm to specific operators based on account numbers, group or accounts, alarm codes, group and range of alarm codes. Use the filters to dispatch based on location of the account or location of the operator in a multi-site operation. It’s easy to dispatch alarm types to operators who got training. For example medical or emergency response to chemical incident.
LOAD BALANCING With multiple operators you may want to insure all of them get a fair load of alarm signals to process. STnet is made to balance the load of signals between operators and to always seek the next available operator so there is no delay in processing alarms.
This is especially needed if you process alarms at two sites or in large operations where communication between operators or supervisors may not be instantaneous. It’s always possible for an operator to transfer an alarm event to another operator to insure the same operator handles all event from a subscriber or to a more senior or specially trainer operator.
Panic button app for Smartphones
APS module for SECURITHOR receives panic signals with geolocation from apps in iPhones and Android of subscribers. Both apps are free with the APS Panic module. Subscribers only need to enter the code you give them to retrieve configuration from provisioning server. No error filling the settings! Offer a safety solution to women, children and Lone workers. Perfect added value for your Central Station. MCDI offers personalization services for both apps to brand them to your Central station.
Virtual Panic button for PC
PPP Virtual Panic button installs in Windows PC. Activated by combination on keyboard it sends silent alarm to the Central station. SECURITHOR packages personalized apps for your subscribers so all parameters are correct to reach the Central. Perfect for offices, chain stores. Added value for your Central. A simple way to raise value and billing of your Central.
SMS AND EMAIL SENDING SECURITHOR can send an email and SMS to subscribers. Each incoming alarm can trigger this. You can assign the trigger per account and per alarm code. Message includes a header of your choice with selection of elements for the body. Multiple address can be specified. SMS is possible via a SMS to email gateway or using a compatible GSM SMS model. This SMS modem can double as a receivers for SMS based alarms. SMS modems can receive SMS formatted alarms or send messages to subscribers. Use of multiple SMS modems is supported by SECURITHOR with routing to selected operators Interface included in ST1 and STnet. SMS and EmailingGetting Started Guide available in PDF
AUTOMATIC ALARM PROCESSING. Many features are available to automate the alarm processing as much as possible. Schedules for arming/disarming systems (open and close), order by priority level, automatic log without operator intervention, etc… Weboperator module allows installer in the field to put an account in test. They can send all test without operator noticing. Normal operator viewing is returned automatically after test is over. CUSTOMIZED WORKSPACE Each operator can move the tabs and navigation panes of SECURITHOR to best fit its work and display ergonomy. When logging out, the workspace of the operator is saved and will be presented back to him in the same manner next time he logs in for his shift. It’s easy to arrange the workspace for optimal operation. For example catch everything by leaving traffic windows on while you do account administration.
COMPATIBLE WITH MOST ALARM RECEIVERS Of course SECURITHOR is made to work best with MCDI Alarm receivers such as Decrypta 4 or DT42. But it also works with most alarm receivers on the market. Even if you have a legacy receiver we can probably hook it up to SECURITHOR as they all report to Automation Software in standardized protocol. Older receivers usually require that you connect physically through a com port. With SECURITHOR you can do this from any PC in the local network running at least windows 7. Another solution is to use a MCDI D4A hub or DT42 IP alarm receivers to connect legacy receivers. They eliminate the need for a computer as both D4A and DT42 will report to SECURITHOR over USB or IP. They also feature embedded web server to view traffic and push notifications to 5 Android devices. Virtual receivers Many alarm panel manufacturer distribute virtual alarm receivers dedicated only to their panels. While it is preferable to keep such software in a dedicated PC for security purposes, their output is usually compatible with SECURITHOR.
IP receivers SECURITHOR is compatible with most IP receivers on the market as their output often emulates standard PSTN receivers. MCDI develops a unique IP receiver the DT42. This multi-format IP Alarm Receiver is unique as it handles the largest selection of open and proprietary IP alarm protocols on the market. MCDI tested DT42 with over 15 manufacturers and his constantly adding and testing more formats. Among open protocols, the most popular is SIA DC-09. DT42 was tested successfully for handling all versions of SIA DC-09 with over 15 manufacturers. DT42 will report to SECURITHOR natively over IP or via USB. It’s possible to connect DT42 to Securithor from anywhere in your Local Network or even from outside. DT42 is loaded with features including multiple outputs, embedded web server and filtering of test signals to declutter alarm traffic. Download DT42 brochure or contact MCDI to get more info on this unique alarm receiver.
There is so much more in SECURITHOR. Here’s a sample of features. You can also check the Youtube videos for a comprehensive walk through of SECURITHOR
Powerful data grid view
Traffic windows data grid view is not only a list of the traffic. It’s the most advanced search box available to sort, find, filter alarms.
Easily transfer alarm event to another operator.
Wake up operators! Each incoming signal is assigned a sound according to priority level. Know right away when fire or panic signals are coming.
Easily see event priority by the colour in traffic form. Each priority level is given a colour so it’s easy to grasp event type even if you have hundreds per minute.
Your subscribers are always calling to know if their system is armed? Easy search armed/disarmed status in SECURITHOR. Subscribers can also check themselves using WAM.
See position trail on map when receiving ‘follow me’ signals from subscribers APS Panic button for Android or iPhone
Stats on operator
Know which operator handles most alarms. And know which one is faster per intervention with the Stats Module
Map with each account
Map is indexed for each account. Either from the address of from a gps location if you set-it.
Hearbeat from alarm receiver
Constant supervision of alarm receivers. If receiver stops sending signals for 30 seconds you are notified.
Skype call from SECURITHOR
Automatic dialing to Skype by click of a button. Number if transferred to Skype if it’s your preferred phone provider.
With a connected modem you can dial phone number directly from SECURITHOR. Faster and safer.
SECURITHOR is under a continuous improvement program. Updates are included in your support coverage.
Alarm codes flag for medical available. Alarm processing window show the icon so operator knows right away it’s a medical emergency.
SECURITHOR already comes with many languages. It’s easy to add new ones. We can easily add your translation to SECURITHOR.
Multiple Time Zones
Working in many cities spreading in multiple time zones? No problem for SECURITHOR.
Master and servant
We can set replication to a slave database on second pc. It allows some tasks to be run on second pc such as sending reports or emails.
Create service orders automatically upon receiving some alarms. No need for an operator intervention for changing a battery. Your subscribers can see pending and completed tickets directly in WAM.
Follow up queue
Need more time to verify an alarm but want to be sure it’s not missed. Add it to follow-up queue and it will be reactivated automatically after a few minutes.
Dead Man Watch
Dead man Watch will verify if an operator is asleep and will report by email or ams.
In Network Edition, apply filters to route an alarm to a specific operator or group of operators based on account number, alarm codes, cities, group membership.
Operators can write a comment for each alarm. Comment is tagged to the event so you will know what was done if you review the event months later.
Manual pick up or automatic distribution
Let operator pick alarms or automatically dispatch according to priority level and arrival time.
Every operator action in SECURITHOR leaves a trace in SQL.
ST1 and STS versions do not have account limitation. You will not need to pay a tax to make your Central grow!
You can attach pictures to each account. Add floor plan or rear and front picture so you can guide intervention teams.
Automatic image selection
Tag one of the images to an alarm code. When this alarm code comes in for this subscribers the right image will pop. Match alarm code and zone number to an image
Assign an account to a group: to an installer, to a dealer or to a major customer. Group all accounts or a store chain. This will allow more control for web features.
SECURITHOR comes with free tools for remote maintenance. You start the applications and give codes to MCDI for remote access. MCDI developers can update and troubleshoot as if he was in front of the PC.
You want to see anything at a glance. SECURITHOR works with multiple displays
No limit to number of operators. Multiple level of permissions set per operator from simple to complete rights on the system.
Hot keys can make your alarm processing faster than just using a mouse.
SECURITHOR will make an automatic back up to a disk (even Network) at interval you select.
Live back-up module can be added. Will allow operators to switch rapidly to a second system in case of emergency. MCDI can restore operation on secondary back to main.
Many video walk through available on Youtube.
V2 is faster than v1 by at least 30% due to new programming tools and new SQL developments.
Multiple alarm processing
Fast alarm processing: treat all events repeated for the same account in one operation.
Camera feeds recorded.
Record video feeds from Hikvision or Dahua DVR/NVR directly in SECURITHOR. Recordings are tagged to the alarm event
Make snapshots of the Hikvision video feed. Snapshots are tagged to alarm events. It’s easy to send the snapshots to your subscribers.
Attach PDF files directly in each account. Perfect for medical files as you can benefit from all Acrobat Reader tools and interactive features
Installers get a unique tool: weboperator. They can view, edit accounts and alarm codes directly at site. Possible to upload pictures directly from a tablet such as iPad. Unique test mode allows installer to send test signals without operator intervention.
MCDI SECURITY PRODUCTS INC.
1001 rue Lenoir Suite A411B
Montréal QC CANADA H4C 2Z6
En español: +514-487-0411
We are following the Quebec Government lockdown with everybody working from home until April 7th. All support and sales services are at 100% availability. Best way to reach us for the next 3 weeks is by email: email@example.com or skype: mcdi-hq. Exceptionally until April 7th, we have extended hours for those who already have a […]
ISC West announced this week they were postponing the show to July. We can only applaud given the current situation. But the Vegas show was an important opportunity to meet customer and friends from around the world. We are working on replacing all the show meetings with online meetings. Let us know by email firstname.lastname@example.org […]
Big week for DT42. We confirmed support for several manufacturers for our IP receivers. We tested with with INIM for SmarLiving and Prime models. More testing with STRATEL our SEA Distributor for: .SECOLINK Pas816, LAN800 Module, GSV5, GSV6U gprs module, SUPA L16 (lan) .OPTEX GENIO ST/GENIO Advance Panel That brings the total of confirmed brands and […]
MONTREAL: 8-18 EDT/EST
MEXICO: 9-18 CDT
Support contract holders with extended or 24H coverage receive dedicate phone number and emails for outside business hours.
Contact MCDI email@example.com to know more about support coverage options:
Business hours / Extended 8-22H / 24H