Our Locations
Montréal Canada:
MCDI SECURITY PRODUCTS INC.
6556 boul. MONK
Montréal QC CANADA H4E 3J1
Phone:
English/Français: +514-481-1067
En español: +514-487-0441
Skype: mcdi-hq
securithor@mcdi.com
support@mcdi.com
MEXICO/LATAM
En Durango:
Ventas: +52 618 170 8885
ventas@mcdi.com
Soporte Tecnico en español: soporte@mcdi.com
PORTUGUÊS
All português speaking countries:
SANCO PVT
+351 223 710
sanco@sanco.pt
News
- End of Life for Exprecium d and Decrypta 4November 1, 2022 - 2:23 am
After 28 years of making PSTN alarm receivers, MCDI is announcing the End of Life for the last strictly PSTN Decrypta 4 and Exprecium d. The decline of the market for PSTN receiver is one reason to stop this production. The other is the absence of signal integrity we experience worldwide. Nowadays, telephone companies are […]
- MCDI is moving in AprilApril 15, 2022 - 1:45 am
MCDI is moving to a new building on April 20th 2022. Our repair services will be off from April 16th to May 2nd 2022. Please note our new address and ensure all your shipments such as parts and repairs are addressed to: MCDI Security Products Inc. 6556 Boul. Monk Montréal QC H4E 3J1 CANADA Still […]
- MCDI-AJAX CooperationMarch 18, 2022 - 5:13 pm
MCDI developed an Ajax plugin for two-way integration for the SECURITHOR Alarm Response Software. MCDI, combined Ajax Translator and Enterprise API to deliver a dedicated plugin that manages security and monitors Ajax systems‘ alarms, including visual verification of alarms, security mode switching and relay control. The Ajax plugin has permanent licenses and is free-of-charge for […]
Business Hours
MONTREAL: 8-18 EDT/EST
MEXICO: 9-18 CDT
Support contract holders with extended or 24H coverage receive dedicate phone number and emails for outside business hours.
Contact MCDI securithor@mcdi.com to know more about support coverage options:
Business hours / Extended 8-22H / 24H
Update 2.1.5
Update 2.1.5 is now available for new installations.
.2.1.5 contains several improvements to make it faster.
.The STM module was completely reworked to add much more metrics and analytics.
.New features in the MCB Module are added
Contact MCDI to get this important update.
Updates are available if you are under the original support period of your Securithor or if you hold an additional support plan for your Securithor
Top 10 reasons why Self Monitoring of alarms does NOT work!
Self monitoring is not a new thing. In fact the idea comes around and goes away periodically always for the same reasons. People think they can receive their own alarm signals in their iPhone to save a few dollars per month. But it does not work.
Here’s a collection of reason to explain to your customers why they need to connect to a CMS Central Monitoring Station instead of taking chances on their iphones.
.A Central Monitoring Station is never in a meeting not able to take the call.
.A Central Monitoring Station is not driving. And you should really keep your eyes on the road.
.A Central Monitoring Station is never in a low coverage spot or in a tunnel.
.A Central Monitoring Station arms are never full of shopping bags.
.A Central Monitoring Station does no put it’s receivers on silent mode at night
.A Central Monitoring Station checks its equipment periodically.
.The Central Monitoring Station child never takes its phone to play Angry birds
.A Central Monitoring Station batteries are never empty.
.A Central Monitoring Station always hears the ring because an Alarm Receiver is never in the pocket of a winter coat
.A Central Monitoring Station never set the phone to silent during a movie.
Send us your reasons. We will update the post with the best reasons!
Too busy to answer the call. Alarm goes unnoticed.
Self Monitoring did not work because he was too busy to take the call.
One Year In India
Since September 2015 we are distributed in India by our friends and exclusive partners at Shivamy Tradexim
A quote by one of your countryman Ratan Tata comes to mind:
If you want to walk fast, walk alone.
If you want to walk far, walk together.
Special thanks to Jenish Kantaria, Dilip Shrivastav and Chintan Darji for your commitment. We hope to see you in December 2016 for Delhi’s IFSEC show!
SHIVAMY TRADEXIM with MCDI, ELDES and PAXTON at Mumbai show 2016
Ganesh Sthapana at Shivamy Tradexim office
Shivamy Tradexim Family